Carla
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How do I return my order?
We always want you to be happy with your Lush purchase. But if you're not, we make returns and exchanges easy. You can exchange any product or gift that you're not satisfied with—for whatever reaso...
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Can I return my product if it arrives melted, or melts while I've stored it?
Products labeled with our melt warning symbol are designed to melt around body temperature. Especially in the summer months or in hot climates, it’s possible for these products to melt while in tra...